BowersGroup.shop ("we", "our", "us") operates this website and online store, including all related information, content, features, tools, products and services (the "Services"), to provide customers with a secure online shopping experience for precision measuring equipment, metrology instruments and associated accessories.
Our online store is powered by Shopify, which enables us to securely process orders, manage payments and deliver our Services.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, create an account, place an order or otherwise interact with our Services.
We process your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable privacy legislation.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
We may collect the following categories of personal information:
- Name
- Billing address
- Delivery address
- Telephone number
- Email address
- Payment information
- Order history
- Account details
- Products viewed or purchased
- Communications with our customer service team
- Device information
- Browser information
- IP address
- Website usage information
- Cookie data
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders.
- Arrange shipping and delivery.
- Process refunds and returns.
- Provide customer support.
- Create and manage your customer account.
- Improve our website and shopping experience.
- Recommend products that may be of interest.
- Prevent fraud and protect our website.
- Comply with legal obligations.
- Contact you regarding your orders.
Where you have opted in, we may also send you marketing emails containing:
- Product launches
- New product ranges
- Technical guides
- Special offers
- Company news
- Promotional campaigns
You may unsubscribe at any time using the link provided in every marketing email.
Product Reviews
If you choose to submit a review for one of our products, your review and chosen display name may be published on BowersGroup.shop.
Cookies
BowersGroup.shop uses cookies and similar technologies to:
- Remember your preferences
- Keep items in your shopping basket
- Improve website performance
- Analyse website traffic
- Measure marketing performance
- Deliver personalised advertising where permitted
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
Analytics & Advertising
We use trusted third-party services to help us improve our website and advertise our products, including:
- Google Analytics
- Google Ads
- Microsoft Advertising
- Shopify Analytics
These services may collect information about your interactions with our website, such as pages viewed, products visited and purchases made. This information helps us improve our Services and provide more relevant advertising.
These providers process information in accordance with their own privacy policies.
How We Share Information
We may share your information with trusted third parties where necessary to operate our business, including:
- Shopify
- Payment providers
- Courier and delivery companies
- IT service providers
- Website hosting providers
- Analytics providers
- Marketing platforms
- Fraud prevention services
We never sell your personal information.
International Transfers
Some of our service providers, including Shopify, may process your information outside the United Kingdom.
Where this occurs, appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms are used to protect your personal information.
Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction.
Whilst we take every reasonable precaution, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Correct inaccurate information.
- Request deletion of your information.
- Restrict processing.
- Object to processing.
- Withdraw consent.
- Request a copy of your data.
- Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise any of these rights, please contact us using the details below.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices.
The latest version will always be available on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us.
BowersGroup.shop
Email: shop@bowersgroup.co.uk
32 Leeds Old Road
Bradford
BD3 8HU
United Kingdom
Last updated: 29 July 2026