Welcome to Bowers.shop. These Terms of Service govern your use of our website and the purchase of products through our online store. By accessing or using this website, you agree to be bound by these terms.
If you do not agree with these Terms of Service, please do not use this website.
1. About Us
Bowers.shop is operated by Bowers Group.
Registered Office
Unit 3
Albany Court
Albany Park
Camberley
Surrey
GU16 7QR
Telephone: +44 (0)1276 469866
Email: shop@bowersgroup.co.uk
Throughout these Terms, "we", "our" and "us" refer to Bowers Group. "You" and "your" refer to the customer using this website.
2. Placing an Order
All orders placed through Bowers.shop are subject to acceptance and product availability.
Once an order has been placed, you will receive an email acknowledging receipt of your order. This acknowledgement does not constitute acceptance of your order.
A contract between you and Bowers Group is only formed once your order has been accepted and dispatched.
We reserve the right to refuse or cancel any order where:
- Payment cannot be authorised.
- Pricing errors have occurred.
- A product is unavailable.
- Fraudulent or suspicious activity is suspected.
- There has been an obvious product description or pricing error.
3. Product Information
We make every effort to ensure product descriptions, specifications, images and pricing are accurate.
However:
- Product images are for illustration purposes only.
- Colours may vary depending on your display.
- Manufacturers may update specifications without prior notice.
- Dimensions, measuring ranges and tolerances are provided for guidance unless otherwise stated by the manufacturer.
If you require confirmation of a specification before ordering, please contact us.
4. Pricing
Unless otherwise stated:
- Prices are displayed in Pounds Sterling (£).
- Prices may be shown inclusive or exclusive of VAT depending on your selected viewing preference.
- VAT and shipping charges are calculated during checkout where applicable.
We reserve the right to amend prices without prior notice.
If an obvious pricing error has occurred, we reserve the right to cancel the order and issue a full refund.
5. Payment
We accept a range of secure payment methods available during checkout.
Payment must be authorised before goods are dispatched.
We do not store or have access to your full payment card details.
6. Delivery
Delivery times shown on our website are estimates only.
Although we aim to dispatch orders promptly, delivery dates cannot be guaranteed.
For full delivery information, including:
- Delivery charges
- Dispatch times
- International shipping
- Import duties and taxes
please refer to our Delivery Information page.
Risk in the goods passes to you upon delivery.
7. International Orders
Where products are supplied outside the United Kingdom:
- Import duties
- Local VAT
- Customs charges
- Clearance fees
may be payable by the customer.
These charges are determined by the destination country and remain the responsibility of the purchaser unless stated otherwise.
8. Returns & Refunds
If you wish to return an item, please refer to our Returns & Refunds Policy.
Consumer rights under the Consumer Contracts Regulations 2013 and Consumer Rights Act 2015 remain unaffected.
Certain products may not be eligible for return, including:
- Special-order products
- Customised items
- Products made to customer specification
- Goods unsuitable for resale following use
9. Warranty
Many products sold by Bowers.shop are supplied with a manufacturer's warranty.
Warranty periods vary depending on the manufacturer and product.
Warranty does not cover:
- Normal wear and tear
- Accidental damage
- Misuse
- Incorrect installation
- Improper calibration
- Unauthorised repairs or modifications
Where applicable, we will assist customers in processing warranty claims with the manufacturer.
10. Calibration
Certain precision measuring instruments may be supplied with calibration certificates or offer calibration as an optional service.
Unless specifically stated within the product description, calibration certification is not included.
Customers requiring certified calibration should contact us before placing an order.
11. Product Use
Our products are intended for professional and industrial applications.
Customers are responsible for:
- Selecting the correct measuring equipment
- Using products safely
- Following manufacturer instructions
- Ensuring equipment is suitable for their intended application
Bowers Group accepts no responsibility for damage resulting from incorrect installation, misuse or use outside the manufacturer's recommendations.
12. Limitation of Liability
Nothing within these Terms excludes liability where exclusion would be unlawful, including liability for:
- Death or personal injury caused by negligence
- Fraud
- Fraudulent misrepresentation
Subject to applicable law, Bowers Group shall not be liable for:
- Loss of profits
- Loss of business
- Loss of production
- Loss of data
- Indirect or consequential losses arising from the purchase or use of products supplied.
Our total liability shall not exceed the purchase price paid for the affected product.
13. Intellectual Property
All content published on this website, including but not limited to:
- Text
- Product descriptions
- Images
- Graphics
- Logos
- Downloads
- Website design
is owned by or licensed to Bowers Group.
No content may be copied, reproduced or distributed without prior written permission.
14. Website Availability
We aim to keep our website available at all times.
However, we cannot guarantee uninterrupted access and reserve the right to:
- Update the website
- Modify content
- Remove products
- Suspend services temporarily for maintenance
without prior notice.
15. Privacy & Cookies
Your use of this website is also governed by our:
- Privacy Policy
- Cookie Policy
These explain how we collect, process and protect your personal information.
16. Force Majeure
We shall not be liable for any delay or failure to perform our obligations where caused by circumstances beyond our reasonable control, including but not limited to:
- Natural disasters
- Fire
- Flood
- Industrial disputes
- Supplier delays
- Transport disruption
- Government restrictions
- Cyber incidents
- Pandemic events
17. Governing Law
These Terms of Service are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
18. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be available on this page.
Continued use of Bowers.shop following any updates constitutes acceptance of the revised Terms.
19. Contact Us
If you have any questions regarding these Terms of Service, please contact:
Bowers Group
Unit 3
Albany Court
Albany Park
Camberley
Surrey
GU16 7QR
Telephone: +44 (0)1276 469866
Email: shop@bowersgroup.co.uk